Welcome to HGV Help Hub – Your Journey Starts Here

HGV Help Hub is a platform to help drivers become professionals. We guide you through your training step by step and make it easy to understand. You will have one-to-one sessions with a mentor who will give you personal support and answer your questions. You can also use our live chat any time, day or night, for more help. Our goal is to help you succeed in your training and in your driving career.

HGV Help Hub is for anyone training to become a professional driver. If you’ve started your training course, need support to find a job, or want help completing the process, Help Hub is here for you. We guide you step by step, giving you personal support with one-to-one mentor sessions and 24/7 live chat to answer your questions.
.

The mentoring service gives you personal, one-to-one sessions with an experienced mentor. Your mentor will help you with all parts of your training, including theory test preparation, completing modules, and exploring job opportunities. Sessions are up to 30 minutes long and must be booked at least 48 hours in advance. You can use the calendar link to arrange your session at a time that suits you.

Yes, our live chat feature is available 24/7 to answer your questions, provide guidance, and ensure you have the support you need at any time of day or night.

Help Hub makes it easy to explore job opportunities once you’ve completed your training. Simply visit the "Job Opportunities" section on the platform, where you can browse available roles and find positions suited to your skills. To start this process, it’s recommended to arrange a one-to-one session with your mentor. They can help you prepare your CV, guide you through job applications, and provide advice to increase your chances of success.

Yes, you need to sign up for an HGV training course before using the Help Hub. The platform is designed to support you throughout your training journey and beyond, but you'll need to be enrolled in a course to get started.

HGV Help Hub makes it simple to stay on top of your training progress. Log in to the platform to see completed modules, upcoming steps, and what you need to focus on next. Your mentor will also play a key role in helping you stay organized and on track, offering personalized advice and support to ensure you complete your training successfully and confidently.

Help Hub provides a "Job Opportunities" section to help you search for and apply for HGV driving roles. Additionally, you can book a one-to-one session with your mentor, who can assist with CV preparation, job applications, and interview tips to boost your chances of success.

.

For support, you can use our 24/7 live chat feature or book a session with your mentor through the calendar link provided. We’re here to ensure your questions are answered and you have the help you need.

We can connect you with one of our trusted training centres located near you, ensuring you receive high-quality instruction tailored to your needs.